We have various rooms/spaces available for hire.  If you would like more details please contact Valerie Miles (vmiles@guildfordcounty.surrey.sch.uk) at the school.

 

 

Contact the school office. This is your first point of contact if you have a grievance with, or query relating to the school. Please telephone 01483 504089 between 8.00am and 4.30pm and one of the school’s administrative assistants will try to help you, or forward your query on to a member of staff.

 

Speak to your child’s teacher. Please make an appointment via the school office to discuss the issue with the appropriate teacher. 

 

If you wish to email staff...  all staff email addresses will have the same format, initial plus surname @ guildfordcounty.surrey.sch.uk, for example

 

Speak to your child’s tutor. If your concern relates to wider issues including your child’s wellbeing - in or out of school - or family circumstances, telephone the school office to make an appointment to meet your child’s tutor.

 

Speak to your child’s head of key stage. If your concern is not resolved by any of the above, please contact the school office to arrange an appointment to meet your child’s head of key stage.

 

If you are still unhappy, you can make an appointment to meet, first with the Deputy Headteacher and, finally, the Headteacher. After this, unresolved matters will be dealt with by the school’s governing body and the Local Education Authority.

 

 

 

 

 

 

At Guildford County School we aim to resolve all concerns and grievances by informal means. However, where the issue requires a more formal approach, we will at all times be:

 

IMPARTIAL – we will respect the arguments and points of view on all sides

 

NON-ADVERSARIAL – we will deal with all concerns and complaints in a spirit of openness and reasonableness

 

SWIFT – we will act as quickly as possible to resolve issues, setting time limits for action and keeping people informed of progress

 

FAIR – where necessary we will appoint an independent person to investigate concerns

 

CONFIDENTIAL – all meetings, conversations, minutes and reports will be strictly private 

 

 

It is the belief of Guildford County School that only by working together to resolve issues and concerns will staff, parents and pupils succeed in bringing about the improvements in school life and education for which we all strive.

 

 

 

The School Complaints Procedure sets out in detail the school’s mechanisms for addressing and resolving complaints. Copies are available from the school office and online at www.guildfordcounty.co.uk

 

 

4 Dec

Tutors EveningYear 7 (5pm to 7.30pm)

5 Dec

Friends' Christmas Evening6-8pm

18 Dec

Carol ServiceGuildford Cathedral 2pm

19 Dec

5 Jan